We ship within the United States. Every order ships under the Seabee Automated Technologies name with our Las Vegas return address, whichever facility it leaves from.
Costs and options
Shipping is priced live at checkout from the carriers’ own rates for your address and the weight of your order. You choose the service — typically USPS Ground Advantage, USPS Priority, and FedEx options — and pay what the carrier charges us. Orders of $100 or more ship free by standard ground service.
Timing
Orders are handed to the carrier within one to two business days of payment. Delivery estimates at checkout include that handling time. Carrier estimates are estimates; weather and carrier delays are outside our control.
Tracking
You get a confirmation email when you order and a second email with a tracking number when your parcel ships. You can also check any order at seabee.io/orders with your order number and email, or in your account if you have one.
Addresses
We verify shipping addresses against USPS records at checkout and print the standardised form on the label. If an address cannot be delivered to, checkout tells you before payment. We cannot change an address after a label has been created; contact us immediately if you notice an error.
Plain packaging
Choose “Ship without SAT branding” at checkout for plain packaging with no inserts or invoice — for gifts, or if you’re passing the item on. You can set the sender name that appears on the label.
Lost or damaged parcels
If tracking shows delivered and you don’t have it, check with neighbours and your carrier first, then email us within 7 days. If a parcel arrives damaged, email us a photo within 7 days and we will replace it.
Questions about any of this: contact@seabee.io. See also our shipping, returns, and privacy policies.