If something isn’t right, tell us. We would rather fix it than argue about it.
Returns
Unworn, unwashed items in original condition can be returned within 30 days of delivery for a refund or exchange. Email contact@seabee.io with your order number and we’ll send instructions. Return postage is your responsibility unless the item was faulty or we sent the wrong thing.
Exchanges
Wrong size? Email us within 30 days and we’ll exchange it for the same item in another size, subject to availability. We cover postage on the replacement.
Faulty or incorrect items
If an item arrives faulty, damaged, or isn’t what you ordered, email a photo within 7 days of delivery. We will replace or refund it in full, including original shipping, and cover any return postage.
Refunds
Refunds go back to the original payment method once we receive the return or, for faulty items, once we’ve seen the photo. Your bank typically posts it within 5–10 business days. Original shipping is not refunded on change-of-mind returns.
Cancellations
Orders are prepared quickly, often the same day. To cancel, email us immediately with your order number. Once a shipping label exists we can no longer cancel; return the item under the policy above once it arrives.
What we can’t take back
- Items that have been worn, washed, or altered
- Items returned more than 30 days after delivery
- Items marked final sale at the time of purchase
Questions about any of this: contact@seabee.io. See also our shipping, returns, and privacy policies.